Privacy Policy

Last updated: 19 April 2026

This policy explains what PawSeeBility (“the app”) handles, where that data is stored, and which third parties ever see it. We kept it short and specific on purpose.

Short version. The app is local-first. No account is required to use readings, the Vet helper, Walks, or mood check-ins. Your photos, readings, vet-helper threads, pet profiles, walks, moods, and preferences stay on your device. The only outbound calls are the ones you trigger — asking for a reading, asking the Vet helper, loading a map tile, or opting into Pack to share with invited friends and family. We do not collect personal data in the background.

What lives on your device

• Photos, readings, Vet helper threads, pet profiles, mood check-ins, walk routes, and settings are stored inside the app’s private storage on your device.
• Uninstalling the app removes all of it. Nothing needs to be synced back, because nothing was synced out.

When you ask the AI (readings and Vet helper)

Two features in the app talk to an AI model: the paw reading and the Vet helper. Both work without an account.

• Readings. The photos you upload for a reading are stored locally on your device. To produce the reading, the image and a text prompt are sent to the OpenAI API over HTTPS — the model has to see the image to interpret it. The returned reading text is saved on your device in the app’s local history.
• Vet helper. The question you type, plus any attached photo, is sent to the OpenAI API to generate an answer. The conversation stays on your device. The Vet helper is informational and is not a substitute for a licensed veterinarian.
• Our API usage is billed under an OpenAI business plan whose terms contractually prohibit OpenAI from using the images, prompts, or questions we send to train their models. Their wider handling of that request is described in their privacy policy.
• Deleting a reading or a Vet helper thread from the app, or uninstalling the app, removes the local record of it.

Walks and location

• When you start a walk, the operating system’s location service provides GPS samples. Those samples are stored locally as part of the walk and power in-app features such as your route polyline, walk history, and heatmap.
• Your GPS coordinates are never shared with third parties, and they are never sold — not now, not ever. If that ever changed, it would require an explicit opt-in from you and a new version of this policy.
• Map tiles are loaded from Mapbox. Mapbox receives only the tile coordinates needed to render the map area on screen — not your recorded walks, history, or heatmap.
• Background location is active only while a walk is recording, and surfaces through a persistent notification on Android so the tracking is always visible. Stopping the walk stops the tracking.

Pack — optional, opt-in, account-gated

Pack is a private sharing feature for invite-only circles of friends and family. You only interact with Pack if you choose to. Until you do, no account is created and no content leaves your device for sharing.

• Opening Pack asks you to sign in with Apple or Google. The sign-in provider returns an account identifier (and, typically, the email address you chose to share) that becomes your Pack account.
• Photos and captions you post to a Pack are uploaded to our server (Supabase, EU region), encrypted in transit (TLS) and at rest, so other members of the same Pack can see them. Other Pack members’ devices may keep a temporary cached copy so the feed displays quickly; that cache is local to their device and is cleared when they delete the app or evict it. Visibility is strictly invite-only — Pack posts are never public, indexed, or recommended to strangers.
• Pack images are distinct from reading images: reading images stay on your device and are only sent to OpenAI to produce the reading (see above). Pack images are the ones that leave your device for your Pack to see.
• Reactions and comments you leave on Pack posts are stored with the post they belong to.
• Deleting a post removes it from our server and from the shared feed; any cached copies on Pack members’ devices expire after that. Deleting your Pack account removes your posts, reactions, comments, and memberships across every Pack you belonged to.

Third parties we call on your behalf

• OpenAI — receives the image + prompt for a reading, or the question + any attached photo for a Vet helper answer. Called under our business plan, whose terms prohibit OpenAI from training on that content. See their privacy policy.
• Mapbox — receives the tile coordinates needed to render the Walks map. May log IP address and device identifiers for abuse prevention and analytics. See their privacy notice.
• Supabase (EU region) — stores Pack posts, reactions, comments, and the account record created when you sign in to Pack. See their privacy policy.
• Apple or Google sign-in — authenticates Pack sign-in and returns the account identifier and email you chose to share. If you installed the app from their store, the store operator also sees your download and any crash reports you consent to send.

AI training

• We do not train any AI model on your photos, readings, vet-helper threads, walks, Pack posts, or any other content you create in the app.
• The third-party AI provider we call on your behalf (OpenAI) is contractually prohibited, under the business plan we use, from training on the data we send through our account.
• If we ever want to use app content to train or fine-tune a model, it will be strictly opt-in: we will ask you first, in the app, and you will be able to say no and keep using every feature.

What we don’t do

• No analytics SDKs. No Firebase. No Mixpanel.
• No advertising, tracking pixels, or third-party scripts on this site or in the app.
• No account is required to use readings, the Vet helper, Walks, or mood check-ins. An account is created only when you opt in to Pack.
• We do not sell, rent, or trade personal data.

Your controls

• Delete individual readings, photos, walks, and pet profiles from inside the app at any time.
• Clear the entire local database from Settings → Developer → Reset.
• For Pack: remove posts, leave a Pack, or delete your Pack account from Pack settings. Account deletion removes every Pack-side record tied to you.
• Uninstalling the app removes all local data. If you also want to wipe your Pack account, do that first.

Children

PawSeeBility is not directed at children under 13, and we do not knowingly collect personal data from them. The readings are written for adult readers — including in the plush-companion mode, where a stuffed animal can be treated as the subject of a reading the same way a real dog would be. That mode is a playful use of the same adult-toned product; it is not a children’s feature.

International users

Pack account records and Pack posts are stored in the EU (Supabase, Frankfurt region). Reading-generation and map-tile calls travel directly between your device and the respective third-party endpoints. GDPR and CCPA rights over the Pack data we store can be exercised by contacting us (details below).

Changes to this policy

If we add a capability that changes what data we or a third party sees, this page will be updated and the “Last updated” date will change.

Contact

Questions, requests, or corrections: reach us here.